Staff Tech Lead, Web & Developer Products
Ably (UK)
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Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution, we’re powering it - at scale. At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot. Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help. About this role As the Staff Tech Lead for the Developer Experience team at Ably, you’ll report directly to our CTO and co-own the DevEx vision and strategy. You’ll lead the engineering team that owns our customer-facing web platform - our dashboard, documentation platform, and control plane - transforming it into a world-class experience for our users. You are a senior, hands-on engineer who’s passionate about building for developers like yourself; someone who’ll obsess over the developer journey and elevate the user experience of the Ably platform. You’ll blend deep full-stack expertise with a strong product mindset, and lead a team of engineers working on initiatives where the feedback loop is immediate, because you and your team are the target users of the very ecosystem you are building. Ably is an AI-forward organisation and this is a leadership role for an AI-first engineer. You must have confident, hands-on experience of AI-assisted development and be able to define how a team actually works with these tools day to day, and tell the difference between genuine leverage and noise. Day to day you will Obsess over developer experience. You’ll have broad responsibility for elevating how developers interact with Ably’s platform and services, partnering with the DevEx PM as a unified leadership team to deliver a developer experience that becomes a reference point for the industry. Define and lead on AI-first working practices. You’ll be the catalyst and standard-setter for AI-enabled development across the team. You’ll leverage LLMs and AI tools to accelerate velocity, design workflows, set the guardrails and coach engineers to use them well - without compromising on engineering integrity. Lead technical execution and vision. You’ll lead a team of five engineers building customer-facing web applications and own the technical architecture and design decisions for our dashboard, docs platform, marketing website, and billing UI. Drive a product-first engineering culture. You’ll foster an environment where engineers are themselves principal stakeholders of product features, and obsess over customer outcomes. You’ll challenge the "feature factory" mentality and build a team that takes true ownership of the product. Thrive in a rapid iteration environment. You’ll operate in a high-velocity workspace where PMs, customers, and engineers co-create features. You’ll lead the team in working full-stack to iterate, improve, and ship improvements quickly. Guide engineering outcomes and quality. You’ll set and enforce high standards for code review, testing, and production readiness. You will participate in incident response and coordinate with the Infrastructure team on platform dependencies and deployments. Mentor and grow the team. You’ll manage performance, career development, and hiring. You will hold the team accountable for delivery commitments while providing the mentorship needed to turn engineers into product-minded leaders. We'd love to talk if you have Real, demonstrable experience leading AI-first engineering. You champion the use of AI as a…
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